Phone Systems

Every person in your business needs to be contactable, whether that be on a phone at their desk or a mobile in their pocket

A lot of time can be wasted playing phone tag. New technology enables your Business to be more efficient by intuitively notifying everyone on the system of their status and availability. Additionally, the system is able to change the routing of calls to extensions or mobiles depending on pre set conditions such as who a call is from, or whether you are in a meeting or on another call.

Traditional PABXs had handsets that simply rang and enabled you to transfer a call to someone else (we still do those by the way!), but new IP-PBXs offer so much more, with intelligent handsets, screen-pop applications on your personal computer, soft phones and full mobile device integration.

Todays' phone systems are true Universal Gateways. They enable you to connect any voice service to any voice device. For example, your system may have desk and cordless phones, mobiles, and faxes and connect these to any Service Provider lines be their PSTN, VOIP, SIP-trunks, ISDN, or GSM.

Recycling Your Investment

You will not be left with equipment that you cannot use on another IP-Phone system. Previously, if you had a particular make/brand of handset, you could only use it on that type of PABX system, as the handsets were proprietary. Similarly you could not connect any old handset to those systems.

With SIP phones, you do not have this problem. SIP is “Open System Architecture” meaning that you can use any SIP phone on any SIP PBX. For example on our iPBX we might connect a Siemens handset, a Kirk cordless, a Polycom conference phone, a Cisco handset, an Aastra handset and a Yealink handset, as well as your iPhone or Blackberry. They all behave as fully functional extensions. You can see this Open System Architecture on display and demonstrated in our Showroom.

Brisnorth Communications can provide the right solution to meet the unique communication requirements of your business, whether it is a simple phone system or an enterprise call centre with unified messaging and IP telephony.

The strong alliances that we have built with our Product Vendors over the years have been fortified, so we are able to directly supply and support Zultys, Siemens, Nortel/Avaya, Toshiba and Mitel products, as well as legacy and second hand Commander Systems and spares.

For further information and/or to obtain a quote, please contact Brisnorth Communications on (07) 3623 0850.