IP Phone systems of today should all be remotely programmable and supportable by your Phone System providers .
If you have an older Legacy “Commander” type phone system – early electronic, analogue, Keyphone, Digital Phone system (TDM) or Hybrid telephone system, you will likely incur the expense of a Tech’s visit to site for even the smallest of changes.
These days your IT Manager or System/Network Administrator should have the ability to make programing changes to the system, and deal with any Adds, Moves and Changes to the system.
Brisnorth Communications supports all legacy Commander type phone systems, and specialises in Voice Over IP (VOIP) technology. Every Zultys system that we sell comes with Training for your Administrator, so that they can make changes themselves, without having to get a Tech out. If they are away, or unsure of any phone programming, our Support Staff in the 24-hour Watchdog & Support Centre are available for consultation.
click here for OPTUS Evolve SIP Trunk set-up for Zultys
click here for iVox SIP-Trunk set-up for Zultys
Click here for Brisnorth Test Numbers Document. And click here for Telstra and Optus TEST numbers.
PoE problems ? POE A vs B : Not all “PoE Switches” are the same.
Specific ZULTYS (R) Tech issue fixes can be found below:
fix for Zultys Fax driver installation fail
MXIE SoftPhone SIP Registration Binding Fails
Plantronics Savi 770 or W440 with MXIE softphone
MySQL Report ADO connection Problem
How to Replace Fan Unit Cartridge on Zultys MX250
How to find the IP address of your Zip 2×2 handset
These resources might help: