Brisnorth Communications are leading Australian VoIP providers, billing our Customers directly for services that we buy Wholesale from the Carriers themselves. Click here for our Standard Terms and Conditions and click here for our Standard Form of Agreement
SIP-Trunks and VoIP services provided by us do have various levels of Security; At the very least, we ensure that your services are not abused by calls to expensive destinations. Click here for a list of Brisnorth Blocked Country Codes that are restricted by default. If you wish the restriction on destinations to be lifted, simply send us an email.
As a Telecommunications Carriage Service Provider, Brisnorth Communications are regulated by the Australian Communications and Media Authority (ACMA) Australian Communications and Media Authority here
We, along with the other players like Telstra, Optus etc conform to Communications Compliance’s revised Telecommunications Consumer Protections (TCP) Code 2012 which applies to all Carriage Service Providers (CSPs) that provide carriage services to Consumers and Businesses.
CommCom – Communications Compliance is an independent compliance monitoring body established under the Telecommunications Consumer Protections (TCP) Code C628:2012. Its role is overseeing the conduct of the TCP Code Compliance Framework. CommCom here
The TCP Code was created by the Australian telecommunications industry in consultation with regulators, consumer groups and other stakeholders. It contains a set of rules that aim to ensure the protection of consumer rights and to promote good customer service and fair outcomes for consumers. All Carriage Service Providers (CSPs), including all Internet Service Providers (ISPs) and Internet Access Providers (IAPs), in Australia are bound by the Code if they are providing carriage services to Consumers (as defined by the Code).
Brisnorth Communications’ SIP Trunk and VoIP Telephone systems are supervised to ensure they are compliant with the Telecommunications Consumer Protection Code C628:2012
The 7 Principles of the TCP Code