Zultys Tutorials

Having trouble with your MXIE-outlook integration or Contacts lists? – Click here for a “”how to” document on MXIE Address Book set-up.

MXIE KEEPS DISAPPEARING OR UNBINDING ? Click here for the fix:

MXIE SoftPhone SIP Registration Binding Fails Рthis document will correct your Winows Firewall issues that may block MXIE softphone.

Connecting a Plantronics Wireless headset to MXIE Softphone (with remote call control) “Plantronics Savi 770 or W440 with MXIE

Video Tutorials –

  • MXIE DEMO : An overview of what MXIE does to make your life easier.

      • Customising your MXIE (13 minute tutorial).

        • How to Log in to MXIE. (and how to Bind to a phone)

        • How to Answer a Call with MXIE.

        • How to Make a Call using MXIE.

        • How to Transfer a Call – with an Introduction. (“Announced” or “Attended” Transfer)

        • How to “Blind-Transfer” a Call – without an Introduction. (“Drag n Drop” or “Un-Attended” Transfer)

        • How to Record your phone call using MXIE.

        • How to access Voicemail and use Visual Voicemail to Play, Forward, Save and Delete your Messages.


click here to download PDF on how to Play back Voicemail through your handset using MXIE

click here to download PDF How to Change Voicemail Greetings

      • Call Handling ; How to Call-Forward, Follow-me, Find-me and Twinning with your Mobile

      • MXIE Conferencing : How to make Conference calls; Using the Conference Bridge

  • MXIE Conferencing : another “how to”

 

———- For ADVANCED Users and MX-Administrators ——–

How to change Holiday Greeting Auto Attendant messages

  • How to change¬† Music on Hold on your Zultys

  • How to set up Web Chat so that people browsing your website can ‘chat’ directly (IM) to Operators.

  • How to integrate Skype for Business (Lync) with Zultys.

 

If you have any queries, need further clarification or information on any of our products, please contact us on (07) 3623 0850 and talk to one our friendly Sales Staff. Alternatively email us on the Contact page http://www.brisnorth.com.au/contact-us/